NestXO retailOS

Terms of Service

Last updated: 2 July 2026

These Terms of Service (“Terms”) govern your use of the NestXO platform (the “Service”) operated by NestOne Group Private Limited (“NestOne”, “we”, “us”). By accessing or using the Service, you agree to these Terms.

1. The Service

NestXO is a retail intelligence platform that includes point of sale, customer, inventory, marketing and social media management features. Features may be enabled per subscription and configured by your organisation’s administrator.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and promptly update it as needed.

3. Social account connections

When you connect a third-party social account, you authorise NestXO to access and act on that account on your behalf, subject to the permissions you grant and the third party’s terms. You are responsible for ensuring you have the right to connect and manage those accounts, and for the content you publish through the Service.

4. Acceptable use

  • Do not use the Service to publish unlawful, infringing, deceptive, or harmful content.
  • Do not violate the terms or policies of any connected social platform.
  • Do not attempt to disrupt, reverse engineer, or gain unauthorised access to the Service.

5. Content & intellectual property

You retain ownership of the content and data you provide. You grant NestOne a limited licence to host, process and transmit that content solely to operate the Service for you. The Service, including its software and design, remains the property of NestOne and its licensors.

6. Fees

Paid features (including additional brands and premium capabilities) are billed as agreed with your organisation. Fees are non-refundable except as required by law or expressly stated.

7. Disclaimers

The Service is provided “as is” without warranties of any kind. We do not guarantee that third-party platforms will remain available or that publishing/retrieval will always succeed, as these depend on the third parties’ APIs.

8. Limitation of liability

To the maximum extent permitted by law, NestOne shall not be liable for indirect, incidental, or consequential damages, or for loss of data, profits or revenue arising from your use of the Service.

9. Termination

You may stop using the Service at any time and disconnect your accounts. We may suspend or terminate access for breach of these Terms. Upon termination, your right to use the Service ends; data handling follows our Privacy Policy.

10. Governing law

These Terms are governed by the laws of India, and the courts at the company’s registered location shall have jurisdiction, subject to applicable law.

11. Contact

NestOne Group Private Limited — platform@nestonegroup.com.

This document is provided as a starting template and should be reviewed by legal counsel before public use.